This privacy policy explains what personal information is collected through this Website, how that information is used, to whom it’s disclosed, and how it’s safeguarded. Unless indicated otherwise, this policy applies only to personal information collected through the Website, or mobile sites of Rag Dolls and Rage that expressly adopt, and display or link to, this policy. By “personal information” we mean identifiable information about you (like name, home address, email address, and descriptive information like tastes and preferences). We may refer to our brand and lines of business (i.e., Rag Dolls and Rage) as “we,” “us,” or “our” throughout this privacy policy.
WHAT PERSONAL INFORMATION IS COLLECTED AND HOW IS IT USED?
1. Information You Directly Provide through this Site
We collect personal information directly from you to do all the things typically associated with Websites. Examples of the information we collect include name, address, telephone number, email address, personal preferences, purchase and ordering information and demo graphical information..
This information is collected at various places: for instance, when you check out with your online order; email offers; or interact with special-event offers.
We use personally identifying information to do things like:
- Process your online orders.
- Open an online account at your request.
- Provide customer service, whether it’s responding to a request or following up on an order.
- Include you in contests.
- Enable you to post your content, such as ratings.
- Facilitate networks of online social activity centered around our products and services.
- Improve our Website, improve the manner in which offers are made on our Website, improve purchase decisions of our visitors and the interactions that visitors have with our Website.
- Enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our Web environment, or by viewing our content within their Web environment.
- Market products and services for our brand, for instance, when you make an online purchase, we may use this information (such as your email address) to display tailored online advertisements (such as banner ads) on Websites you visit.
2. Information We Observe or Collect through Technology
a. Navigational Information
When you visit this Website, we collect navigational information, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate. Navigational information doesn’t contain your name, address, phone number, email address or other information that directly identifies you. However, we may associate this navigational information with your personal information if you provide it.
b. Cookies and Clear gifs
To better understand what you do while on our site, we use a browser feature known as a cookie. A cookie is a small data file that’s stored by your Web browser on your computer. It’s used to do things like see how you navigate our Website, what you click on, and remember you and your online purchases when you return. This helps us improve our site, provide better customer service, personalize your online experience, and personalize offers to you based on your unique tastes online interactions and purchase history.
We also use clear-gifs (also known as a Web beacon or Web bug) on our Website and in our emails. A clear gif is a nearly invisible pixel-sized graphic image on a Web page, Web-based document or e-mail message. It helps us do things like view the URL of the page on which the clear gif appears and the time our Website or email in question is viewed. Clear gifs in emails help us confirm the receipt of, and response to, our emails, including those that you forward to friends and family; and they help deliver a more personalized online experience. These technologies may be used to help us see which of our interactive experiences online users like most, for example, by keeping track of the number of times a video, widget or other media is accessed or embedded on social networking sites; and on which social networking sites it is embedded, based on inquiries that are sent to our Website. Cookies and clear gifs also allow us to associate your online navigational information, or purchases and interactions (both online and offline), with any personal information you provide (such as name, address, phone number, survey responses, and email address). We’ll associate this information to deliver products and services to you; to improve our business; to transact business; and to market our products and services on this and other Websites and through a variety of media like email, and direct mail. As an example, we may use cookies to keep track of what you put into your shopping bag. That can help us contact you if your online session is disrupted in mid-purchase, resulting in an abandoned cart. We can also use this technology to determine whether you’d be interested in participating in special events, given your preferences. The end result is a more personalized experience that’s tailored to your needs and tastes.
HOW DOES THIS WEBSITE INTERACT WITH THIRD-PARTY WEBSITES AND CONTENT?
We may enable you to navigate to third-party sites and services, or otherwise display third-party content. We do this for your convenience. We don’t endorse or generally have any affiliation with these third parties. And we don’t control and aren’t responsible for their Web practices. Whether the third-party content appears within our Web environment (like a map frame), or you leave our Website for another site to view it, those service provider’s terms, conditions, and privacy policies govern your online experience (unless there’s a conspicuously posted statement by us that says otherwise). Please view their terms of service and privacy policies, if you have any question about their practices.
WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES (OR WHAT INFORMATION MAY THEY ACCESS BECAUSE OF THE SERVICES THEY PROVIDE TO US)?
1. Law Enforcement and Emergency Response
We or our service providers may disclose specific information about our Web-site visitors if we have a good-faith belief that it’s necessary or authorized under applicable law – for example, to (1) protect our customers, the public, or our business; (2) respond to a legally valid inquiry or order; (3) or respond to an investigative body in the case of a breach of an agreement or contravention of law.
2. Sale or Merger
In the event we sell or transfer all or a portion of our business assets, including a brand or line of business, consumer information may be one of the business assets that are transferred in connection with the transaction. Nothing in this policy restricts our ability to share non-identifiable information.
WHAT CHOICES DO YOU HAVE OVER HOW YOUR INFORMATION IS USED?
1. Email
If you’re receiving Rag Dolls and Rage email notifications, you may stop future delivery by following the removal instructions located at the bottom of each email or by completing the removal from e-mail form. Opting out of any of these emails will not stop operational or transactional messages such as password-reset or account related information.
2. Cookies, Clear Gifs, and Online Network Advertising
You may always choose to block cookies or even clear cookies from your computer. Simply follow your browser’s instructions on how to block and clear cookies. Note that blocking cookies may not block the “first-party” cookies that are placed on your computer when you visit this site. By first-party cookies, we mean those cookies (whether placed by us or a contractor) that help us see how visitors use our site, and enable us to deliver our ads on our Websites and other Websites. Otherwise, clearing cookies after each visit here will prevent observations from multiple sessions being aggregated over time. Please consider the consequences of blocking or clearing cookies. Many Websites rely on their cookies to provide you with services or features that you have requested or expect. If you decide to block cookies, you may not be able to take advantage of all the features offered on our Website. If you want to opt out of the display of our online advertising, which appears on other Websites, and which is based on the association of your online information with your offline information through interactions with us (purchase information, in particular), then please click the preference icon that may appear on such advertising. Additionally, if you want more information about online network advertising, in general, including access to some online network advertisers that allow you to designate your preferences, click here (you’ll then leave this site for a centrally managed online site where you may specify your preferences).
HOW DO YOU ACCESS / UPDATE YOUR PERSONAL INFORMATION?
We prefer to keep your personal information accurate and up-to-date. You may update or modify your billing- and shipping-related information, and other account information, by logging onto our site (e.g., My Account on the Rag Dolls and Rage Website).
HOW DO WE SECURE YOUR INFORMATION ON OUR SITE?
This Website has the following types of security measures: limited access data-centers and firewall technology, While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
WHERE IS PERSONAL INFORMATION STORED AND PROCESSED?
We may store and process personal information in Canada and other countries.
WHOM SHOULD YOU CONTACT WITH QUESTIONS OR CONCERNS?
1. General inquiries
If you have general questions about our Privacy Policy, or the manner in which we or our service
Rag Dolls and Rage
512 Lakeshore Rd East
Oakville, ON L6J 1K5
e-mail: info [at] ragdollsandrage.com
2. Specific Questions about this Policy
For specific questions, concerns, or complaints you may contact us by letter or email at:
Rag Dolls and Rage
512 Lakeshore Rd East
Oakville, ON L6J 1K5
e-mail: info [at] ragdollsandrage.com (ATTN: Privacy Matter)
WHEN WAS THIS POLICY LAST UPDATED?
This Privacy Statement is effective July 1, 2019.